Privacy Policy

1. Introduction

FractalCycles ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cycle analysis platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your email address and password (stored securely using industry-standard hashing).
• Profile Information: Optional information such as your name and display preferences.
• Payment Information: When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card details.
• Market Data: Data you upload or fetch for analysis, including OHLCV (Open, High, Low, Close, Volume) price data.

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including analyses run, features accessed, and interaction patterns.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure password hashing using Argon2
• Regular security assessments and updates
• Access controls and authentication mechanisms

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (e.g., Stripe for payments, cloud hosting providers).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
• Protection of Rights: To protect the rights, property, or safety of FractalCycles, our users, or others.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated data.
• Export: Request a portable copy of your data.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@fractalcycles.com.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required for legal or legitimate business purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: